ji59 Privacy Policy

1 Introduction

ji59 ("we," "us," "the Platform") is committed to protecting the privacy of all members. This Privacy Policy explains how ji59 collects, uses, stores, and safeguards personal information in connection with the operation of our online gaming platform.

This policy is written in plain English and is intended to be easy to understand. We've tried to avoid overly technical or legal language wherever possible. If anything here is unclear, you can reach us through the support channel — details are in Section 12.

ji59 processes personal data in accordance with applicable Philippine data privacy standards and in line with our commitment to transparency toward Filipino players.

2 Data We Collect

When you register and use ji59, we collect personal information in several categories:

We do not collect financial account numbers directly. Payment transactions are processed through third-party payment processors (e.g., GCash, Maya, and Philippine banking platforms). We receive confirmation of successful transactions but do not store your full e-wallet credentials or bank account numbers.

3 How We Use Your Data

ji59 uses your personal data for specific, legitimate purposes directly related to operating the platform and serving you as a member:

• Account management — creating and maintaining your ji59 account, verifying your identity, and processing your requests.
• Transaction processing — handling PHP deposits and withdrawal requests, and maintaining accurate financial records.
• Customer support — responding to your queries, resolving account issues, and communicating service updates.
• Platform security — detecting and preventing fraud, duplicate accounts, money laundering, and other prohibited activity.
• Responsible gaming — monitoring for patterns that may indicate problem gaming behaviour and intervening where appropriate.
• VIP program administration — tracking wager activity to calculate tier progress and deliver tier-appropriate benefits.
• Legal compliance — meeting record-keeping and reporting obligations as required by applicable law.
• Platform improvement — analysing aggregated usage data to improve platform performance and game selection.

We do not use your personal data for automated decision-making that produces significant legal effects without human review. We do not use your gaming activity data to manipulate individual game outcomes.

4 Legal Basis for Processing

ji59 processes your personal data on the following legal grounds:

• Contract performance — processing necessary to fulfil our obligations to you as a registered member (account operations, payment processing, support).
• Consent — where you have expressly agreed to a specific type of data processing at registration or through account settings.
• Legitimate interests — platform security, fraud prevention, and improving the gaming experience, where these interests are not overridden by your rights.
• Legal obligation — where we are required to process and retain data to comply with applicable law.

5 Data Sharing and Disclosure

ji59 does not sell your personal information to unaffiliated third parties. We may share your data only in the following limited circumstances:

• Payment processors — the minimum data necessary to process PHP transactions via GCash, Maya, and Philippine banking platforms.
• Game providers — technical session data passed to third-party game providers to deliver game content. Game providers do not receive your identity or payment details.
• KYC verification services — identity document data shared with verification service providers solely for the purpose of completing KYC checks.
• Legal authorities — where required by applicable Philippine law, court order, or to respond to a lawful government request.
• Fraud prevention partners — aggregated or anonymised signals shared with fraud detection services to protect the platform and all members.

Any third party receiving your data is contractually required to process it only for the specified purpose and to maintain appropriate security standards. We do not transfer your personal data outside of arrangements with appropriate data protection protections in place.

6 Data Retention

ji59 retains your personal data for as long as necessary to fulfil the purposes described in this policy. General retention guidelines are as follows:

• Active account data — retained for the full duration of your active membership on ji59.
• Transaction records — retained for a minimum of five (5) years following each transaction, in line with financial record-keeping requirements.
• KYC documents — retained for the period required by applicable law following account closure.
• Support communications — retained for up to two (2) years to allow for dispute resolution and quality review.
• Technical and session data — retained for up to twelve (12) months for platform security and performance analysis.

When data is no longer required for the purpose for which it was collected and there is no legal obligation to retain it, ji59 will securely delete or anonymise it.

7 Security Measures

ji59 takes the security of your personal data seriously. The platform implements a layered set of technical and procedural protections:

• SSL/TLS encryption — all data transmitted between your device and ji59 is encrypted in transit.
• OTP verification — mobile number OTP is required to activate your account and to authorise sensitive account changes.
• Session security — sessions are time-limited and protected against common web security vulnerabilities.
• Access controls — internal access to member data is restricted to authorised staff with a legitimate operational need.
• Incident response — ji59 maintains procedures to detect, investigate, and respond to security incidents affecting member data.

8 Your Privacy Rights

As a ji59 member, you have rights with respect to your personal data. You may exercise these rights by contacting support through your account:

• Right to access — request a copy of the personal data we hold about you.
• Right to correction — request that inaccurate or outdated personal data be corrected.
• Right to deletion — request deletion of your personal data where it is no longer necessary and where there is no legal obligation to retain it.
• Right to object — object to processing based on legitimate interests where your specific situation justifies it.
• Right to withdraw consent — where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to account closure — request closure of your ji59 account. Note that certain data may be retained after closure to meet legal obligations.

ji59 will respond to data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before fulfilling a request.

9 Cookies and Tracking

ji59 uses cookies and similar technologies to maintain session state, support platform security, and understand how the platform is used. The main categories of cookies used on ji59 are:

• Essential cookies — required for the platform to function. These cannot be disabled as they maintain your login session and security state.
• Performance cookies — collect anonymised data on page load times and error rates to help us improve the platform experience.
• Analytics cookies — help us understand which game categories and platform features are most used, allowing us to make better decisions about the platform library.

ji59 does not use third-party advertising cookies to track your activity across unrelated websites. You can manage cookie settings in your browser at any time, though disabling essential cookies will prevent the platform from functioning correctly.

10 Minors and Age Restriction

ji59 is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is part of the registration process, and KYC verification confirms age before withdrawals are processed.

If we become aware that personal data has been collected from an individual under 21, we will suspend the relevant account immediately and delete the associated data as quickly as practicable, subject to any legal hold obligations.

11 Changes to This Policy

ji59 may update this Privacy Policy from time to time to reflect changes in our practices, the platform, or applicable law. When we make material changes, the updated policy will be published at this URL with a revised "Last updated" date.

We encourage you to review this policy periodically. Continued use of ji59 after any update constitutes acceptance of the revised terms. If a change materially reduces your privacy rights, we will make reasonable efforts to notify active members through the platform.

12 Contact and Data Queries

For any questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern, please contact the ji59 team:

[email protected]

You can also reach us 24/7 through the live chat function within your account. For common questions about your account and data, visit the FAQ page. We aim to respond to all data-related queries within a reasonable timeframe.